Request Information
Learn More

VoIP Network Engineer

Location: Philadelphia, PA

Position Description: The new open position is designed to understand, preventatively maintain, and support the voice network applications for our customer base. The main focus of this engineer will be on Broadsoft Hosted PBX network components, ACME packet, SIP endpoints, such as Polycom, Aastra, and Cisco handsets.  Knowledge of voice gateways, routers, and switches is preferred. The network engineer will be act as a second-level troubleshooting resource for both new installations and post-installation support.

  Major Responsibilities:
  • Routine preventative maintenance on core voice applications
  • Second level troubleshooting from core applications out to customer CPE, including handsets and network equipment to support customer base
  • Application and equipment testing from product development through support lifecycle as assigned projects
  • Second level SIP configuration support for new activations
  • Train and increase technical proficiency of voice engineering and operational support personnel
  • Some remote and on-site customer interaction required
Required Qualifications:
  • Minimum 2 years with Asterisk, Broadsoft or Acme Packet required
  • Network engineering experience preferred.  Conceptual knowledge is required, hands-on configuration is a plus.
  • Knowledge of and experience working with SIP is required, other protocols are a plus.  Troubleshooting experience is required.
  • Experience with Linux or similar operating system is required
  • Must be very detail oriented
  • Proficiency in Microsoft applications: Visio, Outlook, Excel, Word on Windows o/s
  • Degree and/or relevant certifications preferred
Special Skills/Equipment:
  • SIP, Voice over IP
  • Protocol Analyzers (sniffers): Wireshark, Palladion, or other
  • Cisco Routers and Switches
To submit your resume please email

Recent News

  1. 28 Jan

    United Industrial Sales Finds Reliability in the Cloud With Evolve IP™

    Leading National Industrial Distributor Relying on Award-Winning Evolve IP OneCloud™ Services Today Evolve IP, The Cloud Services Company™, announced that […]

    Read More
  2. 21 Jan

    Philly Business Journal Covers Evolve IP Acquisition of Texas Tech Company

    Lauren Hertzler, staff writer for the Philadelphia Business Journal, covers Evolve IP’s latest expansion – the acquisition of Austin, Texas […]

    Read More
  3. 19 Jan

    SC Magazine covers Evolve IP’s 2015 Disaster Recovery Survey

    Adam Greenberg, reporter for SC Magazine covers Evolve IP’s latest survey, ‘Disaster Recovery & Business Continuity Survey Results,’ in which 2000+ […]

    Read More
  4. 16 Jan

    Evolve IP Acquires Texas-Based Managed Services Provider Webcore Technologies

    Continues National Expansion While Adding Management and IT Consulting Services; Expands Delivery Options For Evolve IP OneCloud™ Services. Wayne, Pa. […]

    Read More