Request Information
Learn More

Cloud Call Center survey coverage

CIO Insight took the Evolve IP / CCNG call center survey and turned it into a great slideshow.

Reporter Dennis McCafferty noted: “If your organization’s call center is premise-based, it’s highly likely you’ll be moving it to the cloud soon, according to a recent survey from Evolve IP and the Contact Center and Customer Care Industry Professional Network. The survey’s accompanying “2014 North American Call Center” report reveals that CIOs and other decision-makers are determined to reduce call-center costs while boosting the reliability factor, and they believe the cloud can help them achieve this.”

“They’d also like to improve the scalability of call-center operations…”

Click here to see the slideshow.

Use this link to download the cloud call center survey.


Recent News

  1. 28 Jan

    United Industrial Sales Finds Reliability in the Cloud With Evolve IP™

    Leading National Industrial Distributor Relying on Award-Winning Evolve IP OneCloud™ Services Today Evolve IP, The Cloud Services Company™, announced that […]

    Read More
  2. 21 Jan

    Philly Business Journal Covers Evolve IP Acquisition of Texas Tech Company

    Lauren Hertzler, staff writer for the Philadelphia Business Journal, covers Evolve IP’s latest expansion – the acquisition of Austin, Texas […]

    Read More
  3. 19 Jan

    SC Magazine covers Evolve IP’s 2015 Disaster Recovery Survey

    Adam Greenberg, reporter for SC Magazine covers Evolve IP’s latest survey, ‘Disaster Recovery & Business Continuity Survey Results,’ in which 2000+ […]

    Read More
  4. 16 Jan

    Evolve IP Acquires Texas-Based Managed Services Provider Webcore Technologies

    Continues National Expansion While Adding Management and IT Consulting Services; Expands Delivery Options For Evolve IP OneCloud™ Services. Wayne, Pa. […]

    Read More