A hallmark of Evolve IP is customer support which is one vital reason why over 95% of our customers renew their business every year. From talented engineers willing to go the extra mile to highly-trained, tiered support specialists, you’ll always be taken care of. In addition to on-call and Web support staff we provide a variety of other options to help your end-users make the most of the advanced features and tools.
Evolve IP provides a knowledge base that takes into consideration a variety of learning styles. From quick tip videos, to reference guides, to technical documentaton you’ll find exactly what you need.
IP Phones & Call Center Implementation Support
New tools, systems and software could be overwhelming, but Evolve IP’s customer-focused implementation is done in parallel with your existing system so that employees will be 100% comfortable before the switch over takes place. Training takes place during that parallel time period, which makes the transition much smoother.
Our formalized, best-practice process ensures your team will have a great experience switching over to Evolve IP’s systems (and it’s not just us saying it!)