Request Information
Learn More

Quick Tip Video: Polycom VVX300 Consulted Transfer

This is an Evolve IP quick tip video on how to perform a consulted transfer.

A consulted transfer occurs when a call comes in and you announce that call to the third party before it is transferred. To perform a consulted transfer, let’s have a call come in. When the call comes in, you can either lift up your handset or select the “answer” soft key. Once the call is answered, you will want to hit the “transfer” button on the bottom of the screen in order to perform a consulted transfer. Once selected, it will then ask you to enter in the extension or 10 digit number of the third party.

Once entered, select “send” in order to begin calling out to the third party. When the third party answers their phone and wants the caller transferred to them, you will want to hit the “transfer” button a second time. If, however, they do not want to be connected with the caller, you may hit the “cancel” key and this will immediately disconnect you from the third party and connect you with the original caller.

This has been an Evolve IP quick tip video on how to perform a consulted transfer.

Recent News

  1. 28 Jan

    United Industrial Sales Finds Reliability in the Cloud With Evolve IP™

    Leading National Industrial Distributor Relying on Award-Winning Evolve IP OneCloud™ Services Today Evolve IP, The Cloud Services Company™, announced that […]

    Read More
  2. 21 Jan

    Philly Business Journal Covers Evolve IP Acquisition of Texas Tech Company

    Lauren Hertzler, staff writer for the Philadelphia Business Journal, covers Evolve IP’s latest expansion – the acquisition of Austin, Texas […]

    Read More
  3. 19 Jan

    SC Magazine covers Evolve IP’s 2015 Disaster Recovery Survey

    Adam Greenberg, reporter for SC Magazine covers Evolve IP’s latest survey, ‘Disaster Recovery & Business Continuity Survey Results,’ in which 2000+ […]

    Read More
  4. 16 Jan

    Evolve IP Acquires Texas-Based Managed Services Provider Webcore Technologies

    Continues National Expansion While Adding Management and IT Consulting Services; Expands Delivery Options For Evolve IP OneCloud™ Services. Wayne, Pa. […]

    Read More